Welcome to our Frequently Asked Questions page. Click a question to see the answer. If you have other questions, please click here to contact us.
How do I get started?

With a phone call to our experienced Certified Senior Advisor®, we conduct an assessment of your loved ones medical, social and financial needs and locate the appropriate senior living housing options.

  • We arrange convenient times to meet and tour the senior living communities that fit the needs of your loved one.
  • We alleviate the pressure of completing and processing the necessary medical paperwork, which  allows you to concentrate on your loved one’s placement in their new community.
  • We visit your loved one once they have moved in, and follow up on their care and well being
  • We provide helpful information on Alzheimer’s & Dementia support groups, and any additional  referral services to help you and your family with this transition.
How can someone placing an elderly parent in a senior living community ensure he/she is  getting the best recommendation on communities?

As Members of the Society of Certified Senior Advisors® we are bound by a code of professional  responsibility and are required to make unbiased choices using only the information our clients provide.

Golden Family Guidance personally knows each senior living community they recommend. We conduct extensive  research on a continuing basis of each senior living community. We have in-depth knowledge of the type of care each senior living community provides, meals, transportation offered, and other amenities on site.

What is the difference, in skills and outcomes, between a senior care referral agency and websites that process senior care leads? 

Our personal approach is what sets up apart. Unlike a senior lead company, our Certified Senior Advisors® meet with every senior and their family, we help guide you throughout the entire transition process to ensure that your loved one has the best possible placement in the senior living community that you select. Our professional Certified Senior Advisor® has many years of experience working with seniors. We utilize our expertise and knowledge regarding all aspects of senior housing.

Upon meeting with our Certified Senior Advisor®, we conduct a thorough assessment of your healthcare requirements, financial resources, geographical location, and what your loved one enjoys doing on a daily basis.  Our Certified Senior Advisor® creates a list of appropriate senior living housing options for you and your family to tour.  Each senior living community is personally reviewed by your Certified Senior Advisor® prior to touring the community together. All background checks are completed for each community prior to your arrival for touring. Your Certified Senior Advisor®  will personally tour with you each community and answer all of your questions. Your Certified Senior Advisor® will also assist you with any issues that may arise during your transition. We maintain personal working relationships with our recommended vetted professionals; such as elder law attorneys, real estate agents, moving companies.

Your Certified Senior Advisor® will be with you and your family every step of the way to assure a smooth transition.  Your Golden Family Guidance Certified Senior Advisor®  does not stop working for you once you move in. We check in with you and your loved ones periodically, 10 days after the move into your new community, and again 30 days after your move.  Our mission and promise to you: To provide the best senior living housing option for you, and that we get it right the very first time.

What are some signs that an elderly parent may be ready for assisted living?

If your loved one has experienced a fall(s), has difficulty remembering to take their medications, their  house or yard is unkempt, nutritional needs are not being met, or they are no longer taking interest in their  favorite activities, it may be time to explore assisted living options.

How much will monthly care for my parent cost?

Cost depends both on the type of care and one’s geographic location. Together, with our Certified Senior Advisor®, we sit down and thoroughly review your options and associated monthly costs.

How much does your service cost?

Our service is FREE to seniors and their families!

What are the most common funding sources for elder care?

Aside from personal finances, there are other funding options if you qualify. Common sources for financing elder care include Long-Term Care Insurance, pension benefits, and VA benefits for veterans, and Medicaid in the event of very limited resources. At Golden Family Guidance, our Certified Senior Advisor® will assist you by discussing various housing costs, and will refer you to service providers and specialists for various benefits, such as VA and Medicaid benefits.

My parent served in the military. Are veterans’ benefits available for long term  care?

Yes, benefits are available if your loved one qualifies. The VA provides supplemental income through the  Veterans Pension to veterans and their widowed spouses. Veterans and spouses who require care and  assistance may be eligible for an Aid & Attendance payment. If a veteran or spouse becomes homebound,  they may qualify for additional benefits.

Navigating government benefits can be complicated and time consuming. To help you understand your  options, please contact a Golden Family Guidance Certified Senior Advisor® and we will refer you to a service provider.

Is there an insurance product available to help with these costs?

Yes, Long-Term Care insurance policies, Whole Life Insurance policies with a Critical Care rider and other  insurance vehicles, as are available to help defray costs. If you have an existing policy in place, we review  your insurance benefit coverage to properly match your benefits with a covered placement into a senior living community.

If you do not have a Long-Term Care insurance policy or other insurance vehicle in place, Golden Family Guidance will work with you to review the options available and help you choose the right insurance policy. As with any insurance policy, Long-Term Care and Whole-Life insurance policies need to be in place before the benefit is needed.

How will I know my parent will be safe and taken care of?

Everyone deserves dignity and respectful treatment. Golden Family Guidance rigorously screens each senior living community on a regular basis, to ensure each community is legally compliant and confirm they are taking appropriate care of their clients.

How can families plan ahead of time for an upcoming transition, instead of  being forced to make a rushed decision by an emergency?

Oftentimes, families put off planning, in hopes that their loved one’s health will improve. When a family is forced to make a rushed decision, many important decisions may be overlooked. When you plan in advance, the options of locating the best senior living community for your loved one increase ten-fold!

Opening up conversation with your loved about their future housing and medical needs can prove difficult and emotional for families. If your loved one is not receptive, introducing our Certified Senior Advisor® can ease this conversation. We are professionally trained and create a non-threatening, intimate environment for open discussion.

We provide the professional guidance needed so no detail is overlooked. A home may need to be sold, financial resources need to be examined, and appropriate senior living housing options need to be explored. We understand the multitude of decisions that need to be made and are attentive to all your family’s needs. Incorporating our Certified Senior Advisor® into the decision making process will alleviate undue stress. Golden Family Guidance assures you and your loved one a smooth transition.

What should a family do with an elderly parent who is facing Alzheimer's disease, dementia or other cognitive issues:

Alzheimer’s, dementia  as well as other cognitive diseases pose real life challenges, for both the individual diagnosed and the caregiver.  At Golden Family Guidance will help you develop a thoughtful transition plan and together we can explore your options to make short and long range decisions, including legal, financial, and long-term care plans.

I'm thinking of having "the talk" with my parent regarding their future living options. Do you have any advice?

Our advice: approach your loved one in a loving and gentle manner, and take time to listen to how they feel. Listening to their concerns and validating their thoughts and ideas, will help in making your loved one feel they are actively contributing towards decisions regarding their future.

Golden Family Guidance offers free home visits to aid you during these conversations. We offer objective professional advice with a genuine, warm and caring approach.

What is Medicaid?

Medicaid benefits vary by state. Medicaid may cover health needs such as: Long-term care services, which include nursing homes and alternatives, home health services, and personal care services.

At Golden Family Guidance we are Medicaid Specialist and we can help assess your options.

What is Medicare? What does it cover?

Medicare is the federal health insurance program for:

  • People who are 65 or older
  • Certain younger people with disabilities
  • People with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant,  sometimes called ESRD)

The different parts of Medicare help cover specific services: 

Medicare Part A covers inpatient hospital stays, care in a skilled nursing facility, hospice care, and some  home health care.

Medicare Part B covers certain doctors' services, outpatient care, medical supplies, and preventive  services.

Medicare Part D adds prescription drug coverage to:

  • Original Medicare
  • Some Medicare Cost Plans
  • Some Medicare Private-Fee-for-Service Plans
  • Medicare Medical Savings Account Plans

These plans are offered by insurance companies and other private companies approved by Medicare. Medicare Advantage Plans may also offer prescription drug coverage that follows the same rules as Medicare Prescription Drug Plans.

What if I change my mind?

We are here to assist you during this possible transition. If at any point you change your mind, we respectfully accept your decision. We will continue to assist you with services you may still need and continue to follow up with you.

Do I need to call around to different senior living communities?

Absolutely not! With our vast knowledge of each senior living community, we take great care in matching each senior and their family with the appropriate senior living community that will best meet their needs.

How long does it take to find an appropriate senior living community and move in?

The process of finding the appropriate senior living community varies from family to family, based on the dynamics of  each individual’s situation.

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